Privacy Policy
Last Updated: March 7, 2026
Introduction
SnapZA ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Platform").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Platform.
1. Information We Collect
1.1 Account Information
When you create an account, we collect personal information including:
- Full name and email address
- Phone number (for contributors and businesses)
- Profile information and biography
- Bank account details (for payment processing)
- Identity verification documents (ID number, proof of address)
- Role selection (Contributor or Business)
1.2 Uploaded Photos and Content
When you submit photos to complete tasks, we collect and store:
- Photo files and associated metadata (date, time, location)
- Photo descriptions and captions
- EXIF data embedded in photos
- Geolocation information if enabled
1.3 Usage and Activity Data
We automatically collect information about your interactions with the Platform:
- Pages visited and time spent on each page
- Tasks browsed and submitted
- Submission and approval history
- Wallet transactions and withdrawal requests
- Login times and session duration
1.4 Technical Information
We collect technical data to improve your experience:
- IP address and device identifiers
- Browser type and version
- Operating system
- Device model and manufacturer
- Mobile network information
- Crash reports and error logs
1.5 Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- •Account Management: To create and manage your account, verify your identity, and provide customer support.
- •Service Delivery: To facilitate task posting, photo submissions, reviews, and payment processing.
- •Payment Processing: To process withdrawals and payments through our payment partners.
- •Analytics and Improvements: To analyze usage patterns, improve the Platform, and develop new features.
- •Communication: To send transactional emails, notifications, and updates about your account.
- •Safety and Security: To prevent fraud, abuse, and to enforce our Terms and Conditions.
- •Legal Compliance: To comply with applicable laws and regulations in South Africa.
- •Marketing: To send promotional emails and notifications (with your consent).
3. Google AdSense and Third-Party Advertising
SnapZA may display advertisements through Google AdSense and other advertising partners. These partners may use cookies and similar technologies to:
- Display personalized ads based on your interests and browsing history
- Measure ad performance and effectiveness
- Prevent fraudulent clicks and ensure ad quality
Google's Use of Cookies: Google and other advertising partners use cookies to serve ads based on your prior visits to SnapZA and other websites. You can opt out of personalized advertising by visiting Google's Ads Settings at myaccount.google.com/ads-preferences.
For more information about Google's privacy practices, visit Google's Privacy Policy.
4. Information Sharing and Disclosure
We do not sell your personal information. However, we may share information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who assist us in operating the Platform, including payment processors, cloud storage providers, and analytics services.
4.2 Business Partners
Contributors' photos and profiles may be visible to businesses posting tasks. Businesses may see contributor names, ratings, and submitted photos.
4.3 Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights and safety.
4.4 Business Transfers
If SnapZA is acquired or merged, your information may be transferred as part of that transaction.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
6. Your Privacy Rights
Under South African law and international privacy regulations, you have the following rights:
- •Right to Access: You can request a copy of your personal information.
- •Right to Correction: You can request correction of inaccurate information.
- •Right to Deletion: You can request deletion of your account and associated data.
- •Right to Opt-Out: You can opt out of marketing communications and personalized advertising.
- •Right to Data Portability: You can request your data in a portable format.
To exercise these rights, contact us at [email protected].
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is retained until you request deletion. Photos and submission history may be retained for dispute resolution and compliance purposes.
8. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than South Africa. By using SnapZA, you consent to such transfers.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
10. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the Platform. Your continued use of SnapZA after changes constitutes your acceptance of the updated Privacy Policy.